It doesn’t matter if you are a business or a person, you have the power to make sure they pay you what you owe. Your debtors should pay you.
You can keep your cash flow healthy and free from third-party debts by reminding your creditors and following up with them regularly.
Follow the following debt collecting rules.
1. Define the time when you want to begin collecting
The relationship with a friend, supplier, or client changes when a late payment of a debt or other type of obligation must be demanded.
It is important for the company or debtor to understand when they should start collecting. It will depend on the type and duration of the relationship.
It is not the same when it comes to money committed in a legal document, such as a contract for the provision of services, which sets payment and collection dates, compared to collecting an informal debt, which is not supported by a document, which normally It consists of loans for amounts and terms layered between pairs based on a verbal agreement.
2. Send him a gentle reminder
Avoid controversy and conflict at the beginning. Contact the debtor via telephone, email, or visit to his office as the payment due date nears.
The conciliatory tone can often prevent debtors from becoming defensive or scared. It will allow you to “remember” you had this payment pending.
3. Asking why you are unable to pay
Call to talk if you are still not paying. Many people need to be heard and understood. They feel trapped and don’t know how to get out. The same conversation can lead to ideas that will facilitate payment if they feel that you are open to listening.
Show empathy and consider the possibility of discussing a payment plan that is appropriate for their income and abilities. This will allow them to repay what they owe.
Before you consult their reasons, you should also know their payment history. It could be that the delay is due to a settlement of prior payment or that it is the first time you have not received payment.
Use a neutral tone and be careful with your words. You should document everything that the debtor says to you. Leave him a copy. He will appreciate your transparency and openness.
4. Bring the matter to your work or office
By calling their phones, they can feel invasive in their personal space and maybe more resentful. Instead, they should be placed in their office so that they can face the situation in a polite and correct manner. This will prevent conflict between their colleagues or workers.
5. Keep the ball on your side.
Contact the debtor and establish a specific period for them to comply with the obligation, which is within the legal period for collecting an obligation, explaining that this will avoid going to trial. It is possible to do this directly, or you can hire an attorney for collection.
Normal defaulters will respond to a new payment opportunity unless they don’t have enough capital or do not want the money.
6. Leave the ball on your side of the court.
Talk to your debtor about a deadline for partial payments in amounts that both benefit you.
Many people at this stage reach an agreement that allows them to repay the debt partially or fully.