“The best advertising you can have is a loyal customer spreading the word about how incredible your business is.” – Shep Hyken
As a restaurant, hotel, hospital or any mixed-use building owner or event planner, you may wish that every customer sings your praises after experiencing your services. You can turn that wish into reality by providing flawless valet parking services, creating extraordinary customer experiences from greetings to goodbyes.
Today, you can’t expect customers to do a positive word-of-mouth promotion of your business without offering them an excellent experience. As a part of the hospitality industry, you need to understand the significance of customer experience. When a customer leaves your place with satisfaction, he or she doesn’t only spread the generous word about your services but also becomes a regular customer, adding value to your revenue.
Providing valet parking services can enhance customer experience and give another reason to customers to visit your place again. So, if you have a luxurious hotel or own any getaway spot, you should offer a memorable experience to your customers with an efficient parking system.
What are Valet Parking Services?
Don’t know much about valet parking? It is a parking service offered by businesses like restaurants, hotels, hospitals, supermarkets, shopping malls, and others. It is different from self-parking as all a customer needs to do is to hand over their vehicle keys to a person called a valet instead of finding a parking place on their own. Not only this, but a valet rides a car to the exit gate when you are ready to leave.
We hope that you’ve got some understanding of valet parking services now. However, if you are still not sure about whether you should offer this facility or not, continue reading to find out what benefits can valet parking bring to your business.
Benefits of Valet Parking Services
Here are some top advantages of having valet parking:
Convenient for Guests
The biggest benefit of including valet parking in your business is it brings convenience. People prefer restaurants and malls that offer valet parking services because they don’t want to waste their time searching parking spaces in a crowded parking lot. There is no denying that finding a location where you can park and unpark your vehicle with ease.
With valet parking services, you can remove the parking stress from your customers’ minds. For instance, when people find out that your restaurant has a parking system, they’ll get attracted to your place. However, you can’t manage parking on your own. But don’t worry, there are many reliable valet parking services companies in the market. Find one that suits your budget and needs, and go ahead.
You can become a stress reliever by offering parking services to your customers. When you have an organized parking system, your customers won’t have to hunt for a place near your business to park their vehicles. They don’t need to wait for someone to vacate a slot in a fully-packed parking area. They don’t need to walk through the parking lot to find out whether it’s possible to park a vehicle.
In short, creating a valet parking system can help you keep your customers away from such frustration, which is actually a big relief. When customers know that a valet will park their car, they’ll drive directly to the entry point with a big smile and enjoy the food or event without getting worried about their vehicles.
Keep Vehicles Secure
Another significant benefit of valet parking services is it keeps customers worry-free. How? Parking a car in any standard parking lot can make your car vulnerable to theft, vandalism, or any other accidental happening. In contrast, when it comes to valet parking, there are valets that safeguard vehicles, making sure that every vehicle returns in the condition as it arrives. Valets are the experienced drivers who drive your car to the parking area and bring it back to you without any single scratch.
Avoid Traffic Jams
One of the handiest advantages of a valet parking system is it avoids traffic jams. We’ve seen big traffic jams many times in the adjacent areas of restaurants and hotels holding events or concerts due to unorganized parking. There is no denying when you hold a concert or sports game or any other entertainment event, people will rush to it.
To keep traffic flow smooth when there is a flood of vehicles, you need a big parking area with a professional team of valet attendants. So for fruitful results, you should sign a contract with any reliable company that offers fast and efficient valet parking services.
Make Customers Feel Valuable
Valets are not for parking vehicles for customers. They are much more than that. They receive customers with a big smile and escort them to the main place. Such generous behavior makes visitors feel that they are valuable to your organization and when first-timers feel valuable, there are high chances that they come to your place again.